Baji Bhai Privacy Policy — Your Data Is Safe With Us

1 Introduction

Welcome to Baji Bhai. This Privacy Policy explains what information is collected when you use the Baji Bhai platform, how it is used, and the steps we take to keep your data secure.

Baji Bhai believes that your privacy is a fundamental right. That is why we only collect information that is strictly necessary to operate our services effectively. Our Privacy Policy is built in accordance with international data protection standards.

This policy applies to all users — whether you browse the website, use the app, or create an account. Continued use of the Baji Bhai platform means you agree to the terms of this Privacy Policy.

2 What Information We Collect

Baji Bhai collects your information through several methods. The table below provides a full breakdown:

Automatically Collected Information

When you use the Baji Bhai website or app, certain information is collected automatically. This includes:

• Your device's operating system and browser type.
• Which pages you visited and how long you spent on them.
• The IP address of your internet connection.
• Referral URL — where you came from before landing on our site.
• Session data collected via cookies and similar tracking technologies.

3 How We Use Your Information

Baji Bhai uses your collected information only for specific, legitimate purposes. Your data is never used unnecessarily or without proper authorization.

• Account management: Creating, verifying, and securing your account.
• Payment Processing: Deposits and withdrawals processed securely.
• Customer Support: Resolving your issues promptly and providing the assistance you need.
• Fraud Prevention: Detecting suspicious activity and keeping your account secure.
• Legal obligations: Meeting the requirements of regulatory authorities.
• Service Improvement: Analyzing usage patterns to improve the quality of the platform.
• Promotional Communications: Sending you offers and bonus information with your consent.
• Responsible Gaming: Identifying signs of problem gaming and providing appropriate support.

Baji Bhai never sells your data to third parties for advertising purposes. Every piece of information we use is tied to a specific, legitimate purpose.

4 Data Sharing & Disclosure

Baji Bhai may share certain information with specific parties in limited circumstances, always ensuring the highest level of protection for your privacy.

Who May Receive Your Data

• Payment processors: Payment providers such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• KYC Verification Provider: Authorized third parties for identity verification.
• Technology Partners: Server hosting and security service providers — all operating under strict confidentiality agreements.
• Legal Authorities: Data may be disclosed to the relevant government authority or by court order, in accordance with applicable laws of Bangladesh.

Who Will Never Receive Your Data

• Advertisers or marketing agencies.
• Competing companies or unrelated businesses.
• Unknown or unverified third parties.

5 Data Retention Period

Baji Bhai retains your data only for as long as necessary. A separate retention period is defined for each type of information.

• Account Information: For as long as your account remains active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
• Communication records: Customer service history is retained for up to 3 years.
• Technical logs: Up to 12 months for security purposes.
• Cookie Data: From session-level to a maximum of 1 year, depending on the cookie type.

Once the retention period expires, your data will be securely deleted or anonymized. You may also request early deletion, though legal obligations may prevent some data from being removed immediately.

6 Your Rights

As a Baji Bhai user, you have several important rights regarding your own data. We fully support and uphold each of these rights.

To exercise these rights support@bajibhai.betby email. We will respond to your request within 30 business days.

7 Cookie Policy

Cookies are used to keep the Baji Bhai website and app running smoothly. These are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: To analyze site speed and usage patterns.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand overall usage patterns for service improvement.

You can disable cookies through your browser settings. However, turning off certain cookies may limit some features of the site.

8 Security Measures

Baji Bhai uses industry-leading security technology to protect your data. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & DDoS Protection: Advanced measures to prevent cyberattacks.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel can access specific data.
• Data backups: Regular secure backups are maintained.

9 Children's Privacy

Baji Bhai is an adults-only platform. We do not knowingly collect any information from individuals under the age of 18.

• Age verification is carried out at the time of registration.
• If any data belonging to a minor is collected, it will be deleted immediately.
• If parents have any concerns, they are welcome to contact us at any time.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

10 Policy Updates

Baji Bhai may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

• You will be notified of any significant changes via email or in-app notification.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• The date of the latest update will always be shown at the top of this policy.
• We can provide copies of previous versions upon request.

If you object to any policy changes, you may request to close your account. Even after closure, certain data may be retained for a defined period due to legal obligations.

11 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to our data protection team. We're always here to help.